Lonely in Las Vegas?October 1, 2014What do you do when you are bumped off two flights and stuck in lonely, deserted Las Vegas airport overnight?…
How would you like….?September 24, 2014“How would you like your hair cut?” a talkative barber asked a client. “In silence”, the man replied! This is one…
Emotion: Tapping the final frontierSeptember 17, 2014The roar of the crowd watching football on a large-screen TV on Saturday immediately drew me into the cafe. And…
The pit of despair – and the perils of getting out aliveAugust 13, 2014On a recent Saturday run, I was feeling despondent. Here I was far behind the rest of my group, running…
Girls don’t like dinosaurs….March 22, 2013Find out how a leader shares a story to tap into unconscious bias.…
You might be over him, but is Covey still relevant?July 31, 2012Is Covey relevant? Has his legacy stood the test of time? Read this post to find out……
Stop Kony 2012 – key lessons in communicationMarch 19, 2012What business leaders can learn about communication from the stop Kony 2012 campaign. Forget the social media, three timeless and…
Bruce Springsteen and Customer Service?September 6, 2011What do Bruce Sprinsteen and customer service have in common? Find out through this example of business storytelling.…
Why I do what I do? Business storytelling at its compelling bestAugust 29, 2011Why do you do what you do? Is your story compelling?…
What is Business Storytelling? The ResultsJune 28, 2011What measured results can you have from business storytelling?…
Dogs in sinks AKA a new customer service storyJune 6, 2011How to find a business story on customer service from your life experiences, that include your dog and a laundry…
Leadership lessons from life: It’s OK to be out of control, sometimesMarch 7, 2011Using life lessons for your leadership messages and stories.…