customer service

Featured image for “Bruce Springsteen and Customer Service?”

Bruce Springsteen and Customer Service?

September 6, 2011
What do Bruce Sprinsteen and customer service have in common? Find out through this example of business storytelling.…
Featured image for “Dogs in sinks AKA a new customer service story”

Dogs in sinks AKA a new customer service story

June 6, 2011
How to find a business story on customer service from your life experiences, that include your dog and a laundry…
Featured image for “Nordstrom and 110% service”

Nordstrom and 110% service

August 23, 2010
Recently we facilitated a storytelling workshop for Accenture in Melbourne when Jon Kaehne shared how he used storytelling to solve…