3 Business Storytelling Secrets that No One Tells you about


Yamini Naidu Business Storytelling

What’s the secret sauce that makes some stories better than others and some storytellers more successful than others? The answers might surprise you.

Small beats big
In business storytelling, David beats Goliath every time. Quite often, my clients start by putting themselves under pressure, thinking that their stories have to be mega—about scaling Mount Everest or sailing around the world solo, for example. With products or brands we feel we have to share the entire history, instead of focusing on individual customer experiences.

But surprisingly, what works best is small, everyday, relatable stories. In a world in which bigger is better, brash is bought and bold is rewarded, this is a hard truth to face. In storytelling, every time you go small and intimate, you set yourself up for success.

Stakes matter
Even in a small, everyday, relatable story, something has to be at stake. Your reputation? Your integrity? Your career?

A story about a barista not making your coffee right, while annoying, simply doesn’t have the stakes to engage your audience. We almost dismiss this as a first-world problem and you as a princess/prince! On the other hand, consider a story that starts with dropping your child off at school (most people can immediately relate to this) and then you discover (during the ride) that he is being bullied. The stakes are suddenly high. When that happens, your audience is immediately engaged. Equally important is that you are sharing something that matters to you as well.

Make it personal
A client recently highlighted how one of his CEOs used to obsessively share stories about Jack Welch and GE. The minute either of these two words was mentioned, everybody would roll their eyes, thinking “here we go again.” Sadly, that CEO (who didn’t last very long in the role) interpreted business storytelling very literally—meaning stories about business.

Business storytelling is about humanising us—allowing us to make an H2H (human to human connection) at work. There is no more powerful yet simple way to do this than through personal stories. You can occasionally use business stories, but successful storytellers know to always go personal.

So, are you ready to use these 3 secrets to become an epic storyteller?

Please share, I love hearing from you.

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2 Comments
  • Reply

    Yaminin, good insights as always. Many people in business forget or haven’t really thought about just what their business is…a collection of people working together. Particularly like your comments about making it personal…that’s how we relate to anyone. Thanks. Jaqui

    • Yamini
      Reply

      Thanks Jacqui – love your insight of how we forget people are what make up everything from our business to our customers.
      Regards
      Yamini

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